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Tuesday 11th November 2014

Help is at hand – Your Instant Guide – Organising a staff conference


http://www.amazon.co.uk/Liam-OConnell/e/B0034OMRPU Hi, Here is the first chapter of my series of new E books available at the above link for Kindle now at an introductory price, all other digital platforms to follow soon. You will also find ‘Your Instant Guide’ to public speaking and presentation skills here. Your Instant Guide – Organising a staff conference ...

Friday 31st October 2014

Housing day – Liams story, Homes to Build Lives from


It was a night I would never forget and one that would change my life forever! My mom was a very brave lady, she was a fantastic person, a lovely person, but she suffered terribly at the hands of my dad through domestic violence. On one particular brutal night, I won’t go into details here, ...

Monday 22nd July 2013

Happy ‘focused’ people = happy customers


Happy ‘focused’ people = Happy customers! Last week I was speaking at an event for the Chartered Institute of Housing in a very sunny Brighton at the fantastic venue, The Brighton Centre, The venue was immaculate and will be a brilliant base for next year’s South East conference, but as ever what struck me was ...

Wednesday 10th April 2013

Employee conference – Remember the power of three!


Why, What and How… Remember the power of three! Right let’s get cracking, don’t waste any time, at the earliest possible opportunity ensure you get a clear brief from your Chief Executive, Executive team or the most senior person possible. This is vitally important because the conference purpose should be linked to their business aims ...

Thursday 7th March 2013

Lights camera Inspire2action


Lights camera inspire2action People often ask me if I had to choose one thing that really makes a difference to creating a positive business culture what would it be? Hmm a tough one that…many things combine to produce a great business and place to work, off the top of my head and in no particular ...

Wednesday 20th February 2013

The “secret” culture of employee engagement


  Recently i took some time to reflect on what really makes a difference to the success of a business. I thought about all the organisations i have worked with recently on customer service excellence, culture change and employee engagement. Their secret combines a number of different things but is probable best summed up by my ...

Tuesday 19th February 2013

Greetings from Duck Land!


Welcome to the very first blog on my new website. From time to time I will be posting my thoughts about many different things in business and in life. I hope you enjoy reading…. Recently I had the pleasure of speaking at the Wrekin Writers group in Telford, a great bunch of people who write ...