“Liam was truly inspirational in delivering a motivational culture change programme culminating in a highly successful series of launch days. He has the ability to relate to and engage with employees at all levels and to get the message across. I cannot thank him enough for what he has achieved.”
Communications Director and Chief of Staff
MODern Housing Solutions
(The largest repairs and maintenance contractor in Europe)
"Liam’s keynote presentation set the scene for a very successful conference and was hugely enjoyable and memorable. Delegates were both moved and inspired by Liam and his most refreshing take on customer service.”
Training Officer, ASRA
Student Accommodation Manager, Northumbria University
“Liam’s contribution to our colleague conference was immense! His fantastic insights and energy enabled our conference to really come alive and I am still getting great comments from colleagues many weeks later, all asking the same question … When is Liam coming back?”
Group Director of HR and Performance
LHA Asra Group
“Congratulations, I can tell you that you were the only speaker to gain 100% very good. Comments included inspiring, wow and excellent!”
Senior Events Administrator
Chartered Institute of Housing
“Many thanks for an excellent session, it really boosted the whole experience for us all. It was fantastic and is still the talk of the town”
Group Managing Director
The Kinetics Group Ltd
“Liam, it was a real pleasure to evaluate the day and read all the immensely positive feedback, you got a whopping overall rating of 4.8 out of five - congratulations on a job well done!”
Staff Development Office
Calderdale College
“Liam brought inspiration and energy to our culture change programme. At the end of the launch day, staff were not only applauding but cheering. The smiles were still visible the next day, the message has been received!”
Director of Residential Services
University of Essex
“Liam’s truly inspirational and original approach has helped us to identify innovative ways in which we can take the success of our business even further. His work was evaluated by employees as some of the best we have ever had and its impact has contributed to enhanced employee satisfaction and our success as ‘Best Business’ in the North of England Excellence Awards.”
Human Resources Manager
Plus Dane Housing Group Ltd
“Thank you for your exceptional speech at our opening event. Many people commented how inspirational you were.”
Director
Shrewsbury College of Art & Technology
“Your book gave me back the inspiration I needed to drive forward with the organisational and cultural changes to continue to make our association a great one.”
Operations Director - Housing Services
Russet Homes
“Engaging and inspiring, Liam connected with everyone. I truly recommend the O’Connell experience!”
Director
Chartered Institute of Housing
“Liam’s unique mix of sincerity, energy, passion and fun made a real connection with every one of the 750 employees who attended the 18 sessions he designed and presented for Hanover Housing Group. I am confident Liam has re-ignited the impetus within the organisation to move us from good to great.”
Chief Executive
Hanover Housing Group
“Liam is a master at transforming events from the traditional to the spectacular and extraordinary, the Liam O’Connell experience is truly unique.”
Director
Chartered Institute of Housing, Wales
“A talented and inspirational speaker with a unique ability to engage all of his audience.”
Chief Executive
The Hendre Group
“Liam was thought-provoking, imaginative and stimulating. The team left challenged and uplifted; ready to work better together. We couldn't have had a better day.”
Head of Housing
Waverley Borough Council
“Brilliant, funny and informative.”
Manager
Burton and District Chamber of Commerce and Industry
“Without exception employees have been buzzing after attending Liam’s sessions. His approach is new and different. Everybody is eager to put his ideas into practice.”
Chief Executive
Trent and Dove Housing
“Liam’s techniques have helped us move into the top five in our competitor’s customer satisfaction league table.”
Customer Champion
Wrekin Construction, Utilities
“I want all our people to have the O’Connell treatment.”
Chief Executive
Eastern Valley Housing
“Liam delivered an outstanding programme of service excellence training and the themes and ideas will be developed throughout our organisation.”
Head of Human Resources
“When you said we were going to make a film he (a young delegate) was totally immersed in the events and said it was one of the best sessions he had been to ever. He continued by saying that he was so proud to have been part of the film production and that it had renewed his enthusiasm for lifesaving. He and his friend said it had been a fantastic event.”
Chief Executive
The Royal Life Saving Society UK
“The session was fun, exciting and worthwhile - and there wasn’t a single minute when anyone looked bored! I think everyone left the session inspired. The video was something completely different for us to do and was great fun to make. Liam really made a difference to the experience members had at the conference. Thanks a lot.”
Youth Advisor to the Management Board
The Royal Life Saving Society UK
“Liam was both entertaining and inspiring. His use of visual and musical metaphors captured everyone's attention. He gave us plenty to think about as we strive to be a leading performer. One of my jobs is to unplug the mood hoovers!”
Chief Executive
Aldwyck Housing Group
“The Hoover ducks and the Dysons theme was extremely thought provoking and struck a real cord within the organisation. Thanks for the fun day!”
Chief Executive
West Mercia Housing Group
