What people say about Liam
“Accommodation Essex at the University of Essex has won the Best Accommodation in the UK. This is a customer service survey completed by students at over 80 universities. Over the last three years we have been working closely with Business and Cultural Change consultant Liam O’Connell. His off the wall, invigorating and inspiring approach to cultural change has been hugely successful and this award is testament to the success of the cultural change programme. Our staff are delivering fantastic service to our customers and enjoying doing it. Now our people really are the difference and we could not have done it without Liam’s help.”
Darren Baker
Business Development Manager
Accommodation Essex
People engagement
and cultural audit
Liam offers a unique and comprehensive people engagement and cultural audit report that can help you:
- Create a positive business culture
- Engage and inspire your employees
- Delight your customers.
Step 1
A series of confidential conversations with employees at all levels of the organisation.An option to speak to selected Board members, stakeholders and customers as required.
Review of literature and internal media, annual reports, newsletters, web, and general communication activity.