What people say about Liam
“Liam creates an emotional connection with his audience. He has that special magic ingredient that makes him a great speaker.”
Wayne Clarke
Managing Partner
Best Companies Partnership
(Sunday Times Top 100 Companies to work for)
“Thanks Liam for your speech at the Oval Cricket ground yesterday for the Customer Service Training Network, you were truly magnificent!”
Don Hales
Founder and chairman of judges
National Customer Service Awards and Customer Service Training Network
“Liam’s contribution to our conferences was immense! His fantastic insights and energy enabled them to really come alive and I am still getting great comments from colleagues many weeks later, all asking the same question…when is Liam coming back?”
Brian Benneyworth
Group Director of HR and Performance
LHA, ASRA Group LHA, ASRA Group
"Liam is a fantastic dynamic speaker with a lot of passion. He both inspires the crowd and his message is clear. I brought home his new book ‘My Fire’s Gone Out’ which is a very inspiring book to read whichever kind of work you do. Liam’s message can be used by everyone, everywhere in every situation. Fantastic book, Fantastic presentation!"
Anne-Marie Lose
Membership & Events Director
Customer Service Training Network Limited
Speaker
Liam is an unforgettable and inspirational speaker! He uses music, humour, video and props to help tell real life stories in his own unique, interactive and captivating style.
He can create a speech that exactly meets your personal business requirements, using any of the individual elements from his change programmes, speeches and books.
Liam delivers inspirational keynote presentations to help engage and motivate your people to create great organisations to work for and deliver fantastic customer service.
Contents of speeches can include:
- Coping with change
- Customer service excellence
- Creating a great place to work
- Choosing a positive attitude
- Focusing on what is really important
- Dealing with negativity
- Looking for and seizing opportunity
- Leaving a legacy of excellence
- Working together as one team with a common aim
- Culture change
- Communicating positively
- Inspirational Leadership
- Executive coaching