What clients say

What clients say

"A talented and inspirational speaker with a unique ability to engage all of his audience.”

Chad Patel
Chief Executive
The Hendre Group

"A talented and inspirational speaker with a unique ability to engage all of his audience.

Many thanks Liam for both chairing and presenting a truly inspirational session at our annual conference. Throughout the whole day, you successfully delivered serious messages within a light hearted and entertaining approach. The event was such a huge success that we are struggling to find a big enough venue for next year!"

Jeff Platt
Chief Executive
The Institute of Residential Property Management

"Liam is a master at transforming events from the traditional to the spectacular and extraordinary, the Liam O’Connell experience is truly unique.”

Keith Edwards
Director
Chartered Institute of Housing
Wales

"Liam’s unique mix of sincerity, energy, passion and fun made a real connection with every one of the 750 employees who attended the 18 sessions hedesigned and presented for Hanover Housing Group.I am confident Liam has re-ignited the impetus within the organisation to move us from good to great.”

Bruce Moore
Chief Executive
Hanover Housing Group

"Engaging and inspiring, Liam connected with everyone.I truly recommend the O’Connell experience!”

Duncan Snook
Director
Chartered Institute of Housing

"Liam has engaged with our annual staff conference for two years running. He demonstrates a great understanding of business culture and has helped us create themes that exactly meet our business requirements whilst remaining fun for all involved. Liam leaves people looking forward to next year!

Clive Bodley
Group Chief Executive
Alliance Homes

"Liam has helped us to put together brilliant conferences that helped embed our values, excite and entertain our staff, enable creative team working and help us move from good to great!

Ken Goodsell
Director of Business Services and Deputy Chief Executive
B3Living

"Liam brought a great energy to the room. He is totally authentic! Liam also worked very hard before the event to get a firm grasp of what we wanted from him; this paidoff on the day!”

Tony Stacey
Chief Executive
South Yorkshire Housing Association
Chair of PlaceShapers

"Liam O’Connell doing what he does best, inspiring people at London Olympia”

Denise Osborne
Conference Director
Ocean Media Group

"Your book gave me back the inspiration I needed to drive forward with the organisational and cultural changes to continue to make our association a great one.”

Jacqueline Wilkinson
Operations Director - Housing Services
Russet Homes

"Brilliant, funny and informative.”

Chris Towe
Manager
Burton and District Chamber of Commerce and Industry

"Thank you for your exceptional speech at our opening event. Many people commented how inspirational you were.”

Ralph Stratton
Director
Shrewsbury College of Art & Technology

"Liam’s truly inspirational and original approach has helped us to identify innovative ways in which we can take the success of our business even further. His work was evaluated by employees as some of the best we have ever had andits impact has contributed to enhanced employee satisfaction and our success as ‘Best Business’ in the North of England Excellence Awards.”

Jayne Phillips
Human Resources Manager
Plus Dane Housing Group Ltd

"This is the first time that we have worked with Liam in organising our staff conference. From the moment that he first walked into the room to plan the event the energy was infectious and this continued all through to the very end of the conference. Feedback from everyone at the conference was that it was a great event and we’re all looking forward to the next one."

Jackie Bligh
Chief Executive
Worthing Homes

"Liam is a fantastic dynamic speaker with a lot of passion. He both inspires the crowd and his message is clear. I brought home his new book ‘My Fire’s Gone Out’ which is a very inspiring book to read whichever kind of work you do. Liam’s message can be used by everyone, everywhere in every situation. Fantastic book, Fantastic presentation!"

Anne-Marie Lose
Membership & Events Director
Customer Service Training Network Limited

"Liam’s contribution to our conferences was immense! His fantastic insights and energy enabled them to really come alive and I am still getting great comments from colleagues many weeks later, all asking the same question...when is Liam coming back?”

Brian Benneyworth
Group Director of HR and Performance
LHA, ASRA Group LHA,ASRA Group

"Thanks Liam for your speech at the Oval Cricket ground yesterday for the Customer Service Training Network, you were truly magnificent!”

Don Hales
Founder and chairman of judges
National Customer Service Awards and Customer Service Training Network

"Liam creates an emotional connection withhis audience. He has that special magic ingredient that makes him a great speaker.”

Wayne Clarke
Managing Partner
Best Companies Partnership
(Sunday Times Top 100 Companies to work for)

"Liam's change management programme has been instrumental in helping us become the customer focussed business that we are today. Our people our inspired to deliver a great service and judging by their feedback our customers agree! This has resulted in an increase in STATUS customer satisfaction from 74% to 84%”

Matthew Applegate
Chief Executive

"Liam has a wonderful knack of helping you see things in a different way. With a fun and engaging style, his philosophy to life helps drive a Culture of performance with fulfilment.”

Kate Chilinski

"Liam has made a huge impact in engaging staff and helping them to embrace change to make a positive difference to our culture. His enthusiasm and energy is absolutely infectious, he encourages staff to have fun and his innovative delivery is both refreshing and exciting. Thanks Liam!

Neil Howell
Head of Housing and Business Support
Torfaen County Borough Council

"Liam brought fresh enthusiasm, energy and insight into our organisation, exploring how to move us from good to great. He is personable, perceptive and dedicated. He continues tofollow up his work, to ensure that his input has made a difference and endures, and is not completed with the presentation of his findings. I can strongly recommend him”.

Carol Sutcliffe
Human Resources & Development Manager
International Students House
London

"Liam's culture change management programme has been instrumental in helping us become the customer focussed business that we are today. Our people our inspired to deliver a great service and judging by their feedback our customers agree! This has resulted in an increase in customer satisfaction from 74% to 84%”

Matthew Applegate
Chief Executive
Vale of Aylesbury Housing Trust

"We have worked with Liam for a number of years now and each year our staff feedback is that this year was the best ever. Liam brings a fantastic buzz to the day and help re-energise us as an organisation and individually. He helps us shape our conferences so that they are never the same year on year. Each year has a fresh feel and that is in no small measure down to Liam."

John Giesen
Chair Of Tenant Participation Advisory Service

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